Your Privacy Matters to Us

01Introduction

Tech Titans I.T. Solutions Limited (“Tech Titans”, “we”, “our”, or “us”) provides software engineering, enterprise applications, artificial intelligence solutions, cloud services, healthcare technology, IT consulting, and technology training.

This Privacy Policy applies to personal information processed when you:

• Visit our website.
• Request quotations or consultations.
• Contact our team.
• Engage us for software development or consulting.
• Register for professional training.
• Apply for employment or partnership opportunities.
• Subscribe to communications.
• Interact with our applications and customer support channels.

Customer-owned applications and services may be governed by their own privacy notices or contractual data-processing arrangements.

02Information We Collect

Depending on your interaction with us, information may include:

Personal identification information

• Full name.
• Business or organisation name.
• Email address and telephone number.
• Job title and professional details.

Project information

• Software-development requirements and technical specifications.
• Project descriptions, budget ranges, and anticipated timelines.
• Business and operational requirements.

Technical information

• IP address, browser type and version.
• Device information and operating system.
• Pages visited, interaction data, and diagnostic or security logs.

Training and recruitment information

• Training registration details.
• Educational or professional background.
• Employment applications and qualifications.

Communications

• Contact-form submissions and support requests.
• Email correspondence.
• WhatsApp communications initiated with our business.

We aim to collect only information reasonably necessary for clearly defined purposes.

03How We Use Personal Information

We may process personal information to:

1. Respond to enquiries and requests for proposals.
2. Provide and manage contracted services.
3. Develop, implement, and support software solutions.
4. Administer training programmes.
5. Manage customer relationships.
6. Maintain website performance and security.
7. Process billing and business transactions.
8. Meet legal, regulatory, and contractual obligations.
9. Improve our products, services, and customer experience.
10. Send marketing communications where permitted.

We do not sell personal information to data brokers.

04Legal Bases for Processing

Where applicable under the Nigeria Data Protection Act 2023 and other relevant data-protection laws, processing may rely on consent, performance of a contract, compliance with a legal obligation, legitimate interests subject to applicable safeguards, or another lawful basis recognised by applicable legislation. The appropriate basis depends on the nature and purpose of the processing.

05Sharing and Disclosure

Personal information may be shared with authorised parties where necessary, including hosting and cloud infrastructure providers, payment-processing partners, professional advisers, communications and customer-support providers, contracted technical service providers, and regulators or law-enforcement authorities where lawfully required.

We seek to apply appropriate contractual, organisational, and technical safeguards to sharing arrangements. We do not disclose customer information to unrelated third parties for their independent marketing without an appropriate lawful basis.

06Data Security

We use a risk-based approach to safeguarding personal information. Measures may include secure communications, access restrictions, authentication and authorisation controls, security monitoring and audit logs, backup and recovery procedures, software vulnerability management, and staff confidentiality requirements.

Applicable public forms use Google reCAPTCHA to assess abuse and spam risk. This may provide Google with technical information about the request, browser, and device for security analysis. Google's handling of that information is described in its Privacy Policy and Terms.

07Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet contractual obligations, resolve disputes, or comply with applicable law. Retention periods vary according to the category of information and relevant legal or operational requirements. When appropriate, information is securely deleted, anonymised, or otherwise disposed of.

08International Data Transfers

Some service providers or technical infrastructure may operate outside Nigeria. Where personal information is transferred internationally, we take steps intended to provide appropriate protections consistent with applicable data-protection requirements.

09Your Privacy Rights

Subject to applicable law and relevant exceptions, you may have rights to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion in qualifying circumstances.
• Object to certain processing activities.
• Request restriction of processing.
• Withdraw consent where consent is the processing basis.
• Request data portability where applicable.
• Submit a complaint to a relevant supervisory authority, including the Nigeria Data Protection Commission.

Requests can be submitted through our official contact channels.

10Cookies

Our website uses essential framework technology and Google reCAPTCHA on applicable public forms for security. Google Maps is loaded only after a visitor activates it on the Contact page. No optional analytics or marketing integrations are configured. See our Cookie Policy for the current inventory and choices.

11Children’s Privacy

Our general business website is not primarily directed at children. Where training programmes or other services involve minors, we will apply relevant consent, safeguarding, and privacy requirements.

12Third-Party Websites

Our website may contain links to external websites, including professional networks, social media, and technology providers. We do not control the privacy practices of those external websites and encourage visitors to review their notices.

13Changes to This Policy

We may update this Privacy Policy to reflect changes in law, our services, or our handling of personal information. Material changes will be communicated where required.

14Contact Us

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